Privacy Policy
Last Updated: May 2026
Value Air & Heat (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information, including information provided through phone calls, website inquiries, and SMS/text messaging communications.
Information We Collect
We may collect personal information when you:
Request HVAC services
Submit forms through our website
Contact us for appointments, estimates, or support
Communicate with us by phone, email, or SMS/text message
Information collected may include:
Name
Phone Number
Email Address
Service Address
Details Related To Your HVAC Service Request
How We Use Your Information
We use your information to:
Schedule and confirm appointments
Provide updates regarding HVAC services
Send invoices, reminders, and notifications
Notify you when technicians are on the way
Send promotional communications (only if consent is provided)
Improve customer service and communication processes
Text Messaging & SMS Consent
By providing your mobile phone number, you consent to receive SMS/text messages from Value Air & Heat.
Message frequency may vary depending on your service activity and communication preferences. Standard message and data rates may apply based on your mobile carrier plan.
SMS communications may include:
Appointment Reminders
Service Confirmations
Technician Arrival Notifications
Promotional Offers And Special Announcements (if opted in)
Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any message received from us.
For additional assistance, reply HELP or contact us directly:
📧 Email: contact@valueairandheat.com
📞 Phone: 727-418-3211
Information Sharing
Value Air & Heat does not sell, rent, or share your personal information with third parties for marketing purposes.
Your information may only be shared with trusted service providers who assist us with business operations such as scheduling software, invoicing systems, payment processing, or communication platforms necessary for providing HVAC services and customer support.
Data Protection & Security
We take reasonable security measures to help protect your personal information against:
Unauthorized Access
Loss Or Misuse
Disclosure Or Alteration
Security Threats Affecting Stored Customer Information
Contact Value Air & Heat
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
📧 Email: contact@valueairandheat.com
📞 Phone: 727-418-3211
📍 Location: St. Petersburg, FL